FAQs
Answers to common questions about using the app and troubleshooting
How do the emails work?
The app generates emails by linking to your Outlook or Exchange account.
Do I need an account?
Yes, you will need to register for an e-Valuation account and your device must be connected to an Outlook or Exchange account for email generation.
Can I use it on any device?
You can use the app on phone or desktop, but each device must be linked to your Outlook or Exchange account.
What if emails don’t send?
Check your device’s connection to Outlook or Exchange and try again.
Is my data secure?
Yes, the app only accesses your email account to generate messages securely. Any valuation data is stored within your account, unless otherwise deleted.
How do I fix syncing issues?
If you are struggling with the valuations, then close and re-start the app. Ensure your device is online and properly linked to your Outlook or Exchange account, then restart the app.